Sales & DeliveryTerms
General sales and delivery conditions
1. Validity
These sales conditions apply to any sale of goods from Loomer Arts and unless other conditions
have been agreed in writing. Loomer Arts is a brand of Surge Reality AS. When ordering, the
buyer is deemed to have accepted the terms of sale. A valid agreement does not exist until
Loomer Arts / Surge Reality AS has confirmed the order.
2. Technical Information
Technical information stated in brochures and other advertising material only serves as a guide
and must not be taken as final and binding. If corresponding information is included in the order
confirmation or other contractual document, they are considered to be binding. Stated technical
data must always be understood with the tolerances that are customary in the industry.
3. Prices
All prices stated do not include delivery charges from Loomer Arts / Surge Reality AS office in
Bjarkøy. Loomer Arts / Surge Reality AS can change prices due to changes in supplier price,
customs rates, fees and exchange rates, this also applies to offers that have been made. We
reserve the right to make changes in prices and specifications.
4. Environmental Fee for Electronic Products
Environmental fees are calculated according to current rates for electronic products. Should this
change up to the delivery date, the price will be adjusted with the difference in the fee.
5. Terms of Payment
The invoice will be sent by mail, for those who are approved for credit. Cash payment applies to
all others. If an invoice is desired per mail, incurs a fee of NOK 49 per invoice. In the event of late
payment, the applicable late payment interest is charged.
6. Delivery Conditions
The goods are delivered from Loomer Arts / Surge Reality AS for a charge stated on the sales
page, unless otherwise agreed in writing. In the event of a significant change in the time of
delivery, Loomer Arts / Surge Reality AS will notify the buyer. If the goods are to be sent, the buyer
must specify exactly where the goods are to be delivered. Delivery is deemed to have taken place
when the goods are handed over to the carrier or the post office.
7. Sales Lien
The buyer otherwise undertakes to treat goods subject to a sales pledge with due care and to
keep them insured in the event of loss or damage.
8. Warranty
Loomer Arts / Surge Reality AS guarantees the product against manufacturing defects in
accordance with the manufacturer's warranty regulations.
9. Complaints and Defects
The buyer is obliged to inspect the item on receipt. Obvious defects must be reported within 8
days of receipt. In the event of defects that can be traced back to Loomer Arts / Surge Reality AS
and which existed at the time of delivery, Loomer Arts / Surge Reality AS will, at its own discretion
and at its own expense, rectify the defect.
10. Return
Return of purchased goods can only take place with Loomer Arts / Surge Reality AS consent and
takes place at the buyer's expense and risk. The item is returned in its original packaging. Missing
packaging or incomplete goods are debited separately. All goods are given a return number which
can be obtained by contacting Loomer Arts / Surge Reality AS. Digital products cannot be
returned.
11. Liability for Compensation
Any liability for compensation for Loomer Arts / Surge Reality AS shall in any case be limited to
only directly documented losses due to negligence on the part of Loomer Arts / Surge Reality AS.
Liability for compensation does not include consequential losses or indirect losses, such as loss
of production or turnover, loss of profit from resale or any other form of consequential loss. In any
case, liability is limited upwards to the value of the delivered goods.
12. Transfer Rights and obligations under this agreement cannot be transferred to a third party
without the other party's written consent.
13. Custom Art
Custom Art cannot be returned and is considered binding at the time of order.
14. Additions to or changes to the agreement Additions to or changes to this agreement must be
made in writing.
15. Disputes
Disputes under this agreement shall, as far as possible, be resolved by negotiation. If such
negotiations do not lead to progress, each of the parties may demand that the matter be settled
with final effect in accordance with Norwegian law by Norwegian courts. Oslo City Council in
Norway is adopted as the venue.
16. Email with product news As part of Loomer Art /Surge Reality AS's standard conditions, you
will receive email with product news and offers, if you do not wish to receive this contact Loomer
Arts / Surge Reality AS.